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Jandy AquaPure Error 124

Higher than normal current to the cell. Jandy says contact a pool professional.

Higher than normal current is reaching the cell. Jandy's corrective action is to call a pool professional.

Full answer & models

Jandy AquaPure service code 124 means higher than normal current to the cell. The manual's corrective action is to contact a pool professional. You can confirm salinity is not above the recommended range before the visit.

Applies to: APUREMPLC700PLC1400AquaPure 700AquaPure 1400
Also searched as: AquaPure 124, service code 124, Jandy 124 high current

Do not open the power center. Line voltage inside.
Why
Do not open the power center. It contains line voltage. Jandy lists no owner repair for code 124.

What 124 means

Higher than normal current to the cell. Jandy says contact a pool professional.

More detail
Per Jandy manual H0325600, Section 7.2, service code 124 indicates higher than normal current to the cell, and the listed corrective action is to contact a pool professional. Section 4.7 notes that salt above 4.0 gpl may damage the power center, so an independent salt test is a reasonable owner check while you arrange service.

5-minute checks

Fix it step by step

Step 1 of 2

  1. Test salinity

    • 5 min
    • Salt test strips or NaCl meter
    • DIY

    Confirm salt is in the 3.0 to 3.5 gpl range the manual recommends.

    More detail

    Test salinity independently.

    Section 4.7: high salt above 4.0 gpl may damage the power center. Test at the equipment location. This is a check to report to your technician, not a listed fix for 124.

  2. Contact a pool professional

    • Decision
    • None
    • Pro decision

    Jandy's corrective action for this code is to contact a pool professional.

    More detail

    Contact a pool professional.

    This code points to a condition the manual does not list owner repairs for. Record the code, your model, and what you have already checked, and have a qualified technician service the unit.

Code cleared. Nice work.

Recheck chlorine in a week. Pros do the same.

Back to top

Fixed after any step? Recheck chlorine in a week. Still 124 after step 2? See the replacement part or call a pro.

Call a pro if…

  • Code 124 is displayed (Jandy's listed action).
  • Salinity is in range and the code persists.
  • You are unsure about anything inside the power center.

Part you'll likely need

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An independent salt reading is the first check.

Salt test strips or a handheld salt meter calibrated for NaCl

An independent salt reading helps rule out high salinity before service.

Fits: Any salt chlorinator pool

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FAQ

What does AquaPure 124 mean?

Higher than normal current to the cell, per Jandy manual H0325600 Section 7.2.

Can I fix 124 myself?

Jandy's listed corrective action is to contact a pool professional.

Where is this documented?

Jandy AquaPure/PureLink Power Center and Cell Kit, Installation and Operation Manual (H0325600), Section 7.2 Service Codes, Section 4.7 Salt, Section 6.3 Electrolytic Cell Cleaning.

Source: Jandy AquaPure/PureLink Power Center and Cell Kit, Installation and Operation Manual (H0325600), Section 7.2 Service Codes, Section 4.7 Salt, Section 6.3 Electrolytic Cell Cleaning. Written by a Florida pool service owner. Updated 2026-10-15.