DIY Error Codes

Samsung dishwasher error 5C

Drain check

Close the water valve, then check the drain hose and the sump drain hole.

Switch off power at the breaker before servicing. Don't repair internal parts yourself.
Why
Samsung (p.5): "Disconnect the power cable (or set the circuit breaker to off) before servicing your dishwasher." "Do not repair, replace, or service any part of your dishwasher yourself. Disassembly, repairs and modifications must be performed by authorized service technicians only."

Fix it step by step

Step 1 of 5

  1. Close the water supply valve

    • 2 min
    • None
    • Caution

    Safety: Switch off power at the breaker before servicing. Don't repair internal parts yourself. Water near electrical parts.

    Samsung's first action for 5C.

    Why & details

    Close the water supply valve.

    Samsung chart, 5C (p.30): "After closing the water supply valve".

  2. Switch off the power

    • 2 min
    • None
    • Caution

    Safety: Switch off power at the breaker before servicing. Don't repair internal parts yourself.

    Disconnect power or set the breaker to off before servicing.

    Why & details

    Switch off the power.

    Samsung (p.5): "Disconnect the power cable (or set the circuit breaker to off) before servicing your dishwasher."

  3. Check the drain hose

    • 5 min
    • None
    • DIY

    Clogged or folded?

    Why & details

    Check the drain hose.

    Samsung chart, 5C (p.30): "check whether the drain hose is clogged or folded."

    Did the code clear?

  4. Check the sump drain hole

    • 5 min
    • None
    • DIY

    Safety: Switch off power at the breaker before servicing. Don't repair internal parts yourself.

    Look in the bottom of the tub.

    Why & details

    Check the sump drain hole.

    Samsung chart, 5C (p.30): "Also, check whether drain hole inside sump is clogged."

    Did the code clear?

  5. Call Samsung service

    • Decision
    • None
    • Pro decision

    If 5C continues.

    Why & details

    Call Samsung service.

    Samsung chart, 5C (p.30): "If the problem continues, contact an authorized Samsung service center."

    Still showing 5C?Need a pro → call a pro

Code cleared. Nice work.

Watch the display for a day to make sure it stays clear.

Back to top

Fixed after any step? Watch the display for a day to make sure it stays clear. Still 5C after step 5? call a pro.

What 5C means

The dishwasher is not draining. Samsung points to a clogged or folded drain hose or a clogged drain hole in the sump.

More detail
Samsung's Information Codes chart (p.30) lists 5C as "Drain check": "After closing the water supply valve, check whether the drain hose is clogged or folded. Also, check whether drain hole inside sump is clogged."

5-minute checks

Full answer & models

Samsung dishwasher 5C is a drain check. Close the water supply valve, then check the drain hose for clogs or folds and the drain hole inside the sump.

Applies to: DW80K7050 SeriesDW80K5050 Series
Also searched as: Samsung dishwasher 5C, Samsung dishwasher 5C code, Samsung dishwasher error code 5C, Samsung dishwasher not draining code

Call a pro if…

  • 5C continues after the hose and sump checks (Samsung: authorized service center).
  • Water is leaking onto the floor.
  • The drain pump or any internal part would need servicing.

FAQ

What does 5C mean on a Samsung dishwasher?

Drain check: the dishwasher is not draining. Samsung says to check the drain hose and the drain hole inside the sump.

What should I do if 5C continues?

Samsung says: "If the problem continues, contact an authorized Samsung service center."

Can I fix the drain pump myself?

Samsung says not to repair, replace or service any part of the dishwasher yourself.

Source: Samsung Dishwasher User Manual DW80K7050/DW80K5050 Series (DW7000KM): Information Codes p.30, Safety Information p.5. Written by the DIY Error Codes team. Updated 2026-10-17. DIY Error Codes is independent and not affiliated with or endorsed by Samsung.