DIY Error Codes

LG washer error UE

Unbalanced load

Untangle and spread out the load, then restart. Add items if the load is very small.

Unplug the washer before any cleaning or maintenance.
Why
LG: "Disconnect this appliance from the power supply before cleaning and attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply." "Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this owner's manual. Use only authorized factory parts." (Front-load manual p.5; top-load manual p.5.)

Fix it step by step

Step 1 of 4

  1. Redistribute the load

    • 3 min
    • None
    • DIY

    Untangle items and spread them out so the washer can rebalance.

    Why & details

    Redistribute the load.

    LG chart, UE: "Manually redistribute the load if articles have become tangled, preventing the automatic rebalancing from working properly." (front-load p.31; top-load p.36)

    Did the code clear?

  2. Add items to a small load

    • 2 min
    • None
    • DIY

    A very small load is hard to balance.

    Why & details

    Add items to a small load.

    LG chart, UE: the load is too small. "Add additional items to allow the washer to balance the load."

    Did the code clear?

  3. Wash similar weights together

    • 2 min
    • None
    • DIY

    Don't mix heavy articles with light items.

    Why & details

    Wash similar weights together.

    LG chart, UE: "Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning."

    Did the code clear?

  4. Call a pro

    • Decision
    • None
    • Pro decision

    If UE shows on balanced loads, have the washer checked.

    Why & details

    Call a pro.

    LG's UE causes are all load-related. If UE keeps appearing with a normal, evenly spread load, have the washer checked by qualified service personnel. Do not open the cabinet.

    Still showing UE?Need a pro → call a pro

Code cleared. Nice work.

Watch the display for a day to make sure it stays clear.

Back to top

Fixed after any step? Watch the display for a day to make sure it stays clear. Still UE after step 4? call a pro.

What UE means

The washer cannot balance the load for spinning. LG's fixes are all about the load itself.

More detail
LG's Error Messages chart lists UE as "UNBALANCE ERROR" (front-load manual p.31; top-load manual p.36), with three causes: the load is too small, heavy articles are mixed with lighter items, or the load is out of balance.

5-minute checks

Full answer & models

LG washer UE is an unbalance error. Redistribute the load, add items to a small load, and wash items of similar weight together.

Applies to: WM3400C*WM3600H*AWM4000H*AWT7100C*WT7060C*
Also searched as: LG washer UE, LG washer UE code, LG washer error code UE, LG UE error, LG washer unbalance error, LG washer uE

Call a pro if…

  • UE keeps appearing with a normal, evenly distributed load.
  • You hear grinding or banging that is not the load.
  • A repair would mean opening the washer.

FAQ

What does UE mean on an LG washer?

Unbalance error. LG lists three causes: the load is too small, heavy and light items are mixed, or the load is out of balance.

How do I clear UE?

LG says to redistribute tangled items by hand, add items to a small load, and wash items of similar weight together.

Source: LG Washing Machine Owner's Manual WM3400C*/WM3600H*A/WM4000H*A (front-load, MFL71693724): Error Messages p.31, Safety p.5; also LG Washing Machine Owner's Manual WT7100C*/WT7060C* (top-load, MFL68267043) p.36. Written by the DIY Error Codes team. Updated 2026-10-17. DIY Error Codes is independent and not affiliated with or endorsed by LG.