DIY Error Codes

Samsung washer error Ur

Unbalanced during extra rinse

Press any button to clear Ur, then spread the laundry evenly in the tub.

Unplug the washer before any cleaning or maintenance.
Why
Samsung: "Before cleaning or performing maintenance, unplug the appliance from the wall socket." "Do not attempt to repair, disassemble, or modify the appliance yourself." (Front-load manual pp.9, 13; top-load manual pp.9, 12.)

Fix it step by step

Step 1 of 5

  1. Clear the display

    • 1 min
    • None
    • DIY

    Press any button or key.

    Why & details

    Clear the display.

    Samsung chart, Ur (top-load p.58): "Press any button/key to release the display."

    Did the code clear?

  2. Spread the load evenly

    • 3 min
    • None
    • DIY

    Redistribute the laundry in the tub.

    Why & details

    Spread the load evenly.

    Samsung chart, Ub (top-load p.58): "Make sure laundry is spread out evenly." "Redistribute the load."

    Did the code clear?

  3. Check the floor

    • 2 min
    • None
    • DIY

    Flat and stable.

    Why & details

    Check the floor.

    Samsung chart, Ub (top-load p.58): "Make sure the washing machine is on a flat, stable surface."

    Did the code clear?

  4. Avoid single heavy items

    • 1 min
    • None
    • DIY

    One bathrobe or one pair of jeans can spin badly.

    Why & details

    Avoid single heavy items.

    Samsung chart, Ub (top-load p.58): "If only one item of clothing needs washing, such as a bathrobe or pair of jeans, the final spin result might be unsatisfactory".

    Did the code clear?

  5. Call Samsung service

    • Decision
    • None
    • Pro decision

    If the code keeps coming back on balanced loads.

    Why & details

    Call Samsung service.

    The top-load chart directs other repeating codes to a Samsung customer service center (p.57). Samsung says not to repair, disassemble or modify the washer yourself (p.9).

    Still showing Ur?Need a pro → call a pro

Code cleared. Nice work.

Watch the display for a day to make sure it stays clear.

Back to top

Fixed after any step? Watch the display for a day to make sure it stays clear. Still Ur after step 5? call a pro.

What Ur means

During the extra rinse the washer sensed the tub was unbalanced. Samsung says to press any button to clear the display.

More detail
Samsung's top-load Information codes table (p.58) lists Ur as "Display for additional rinsing.": "Appears when additional rinsing cycle senses that tub is unbalanced." The same table lists a separate Ub code, "Spinning does not work." Ur is listed in the top-load WA54R7200A*/WA50R5200A* manual; the front-load WF45T6000A* manual on file does not list Ur.

5-minute checks

Full answer & models

Samsung washer Ur appears when the additional rinse cycle senses the tub is unbalanced. Press any button to clear it, then spread the load evenly.

Applies to: WA54R7200A*WA50R5200A* (top-load)
Also searched as: Samsung washer Ur, Samsung washer UR code, Samsung washer error code UR, Samsung UR error

Call a pro if…

  • Ur or Ub keeps appearing with evenly spread, normal loads.
  • The washer moves, bangs or leaks during spin.
  • The washer cannot be leveled on a flat, stable floor.

FAQ

What does Ur mean on a Samsung washer?

Samsung's top-load chart says it "Appears when additional rinsing cycle senses that tub is unbalanced."

Is Ur the same as Ub?

No. Samsung lists them separately: Ub is "Spinning does not work." and Ur is "Display for additional rinsing."

How do I clear Ur?

Samsung says: "Press any button/key to release the display."

Source: Samsung Washer User Manual WA54R7200A*/WA50R5200A* (top-load, DC68-04037J-05): Information codes p.58, Safety pp.9, 12. Written by the DIY Error Codes team. Updated 2026-10-17. DIY Error Codes is independent and not affiliated with or endorsed by Samsung.