Pentair MasterTemp gas pool heater Error ERR AGS
Automatic gas shutoff tripped. Water temperature after the second pass through the heat exchanger is more than 140 °F.
Turn the heater off and have a qualified service technician check it, as Pentair's manual directs for ERR AGS.
- Gas appliance
- Pro service
Full answer & models
Pentair MasterTemp ERR AGS means automatic gas shutoff tripped. Turn the heater off and call a qualified technician.
Why
What AGS means
Automatic gas shutoff tripped. Water temperature after the second pass through the heat exchanger is more than 140 °F.
More detail
5-minute checks
Fix it step by step
Shut the heater down
- 2 min
- None
- DIY
Safety: Gas appliance. Do not keep operating the heater with this code; shut it down and call a technician.
Pentair: do not keep running the heater with this code.
More detail
Shut the heater down.
Pentair's "To turn off gas to appliance" (page 43): press the OFF button on the operating control and switch off all electric power to the unit. Pentair's remaining steps (removing the access panels to close the gas valve) can be left to your technician.
Did the code clear?Call a qualified service company
- Decision
- None
- Pro decision
Stop here and book a qualified technician.
More detail
Call a qualified service company.
Pentair's manual says only qualified, trained service technicians with appropriate test equipment should service the heater. For ERR AGS, Pentair's troubleshooting chart (page 53) has the technician verify water flow is above the heater's minimum and inlet water is below 104 °F, then check the thermistor, control board, internal bypass valve, thermal governor and heat exchanger.
Still showing AGS?Need a pro → call a pro
Call a pro if…
- You smell gas (leave first, then call your gas supplier from a neighbor's phone).
- ERR AGS is displayed and does not clear, or keeps returning.
- Anything inside the heater cabinet, wiring, or the gas valve.
FAQ
What does ERR AGS mean on a Pentair MasterTemp?
"Automatic gas shutoff", per Table 8 of the MasterTemp manual. Water temperature after the second pass through the heat exchanger is more than 140 °F.
Can I reset ERR AGS myself?
Pentair says the front panel buttons are disabled and the heater resets by cycling power, but its warning also says not to operate the heater with ERR AGS displayed. Shut it down and have a qualified technician check it.
Source: Pentair MasterTemp Pool and Spa Heater Installation and User's Guide, Table 8 Heater Error and Fault Codes and Troubleshooting, pp. 45, 48 and 53. Written by the DIY Error Codes team. Updated 2026-10-16. DIY Error Codes is independent and not affiliated with or endorsed by Pentair.