Pentair MasterTemp gas pool heater Error ERR HLS
High temperature limit switch open. Water temperature after the first pass through the heat exchanger is more than 135 °F.
Turn the heater off and have a qualified service technician check it, as Pentair's manual directs for ERR HLS.
- Gas appliance
- Pro service
Full answer & models
Pentair MasterTemp ERR HLS means high temperature limit switch open. Turn the heater off and call a qualified technician.
Why
What HLS means
High temperature limit switch open. Water temperature after the first pass through the heat exchanger is more than 135 °F.
More detail
5-minute checks
Fix it step by step
Shut the heater down
- 2 min
- None
- DIY
Safety: Gas appliance. Do not keep operating the heater with this code; shut it down and call a technician.
Pentair: do not keep running the heater with this code.
More detail
Shut the heater down.
Pentair's "To turn off gas to appliance" (page 43): press the OFF button on the operating control and switch off all electric power to the unit. Pentair's remaining steps (removing the access panels to close the gas valve) can be left to your technician.
Did the code clear?Call a qualified service company
- Decision
- None
- Pro decision
Stop here and book a qualified technician.
More detail
Call a qualified service company.
Pentair's manual says only qualified, trained service technicians with appropriate test equipment should service the heater. For ERR HLS, Pentair's troubleshooting chart (page 53) has the technician verify water flow is above the heater's minimum and inlet water is below 104 °F, then check the high limit switch, thermistor, control board, internal bypass valve, thermal governor and heat exchanger.
Still showing HLS?Need a pro → call a pro
Call a pro if…
- You smell gas (leave first, then call your gas supplier from a neighbor's phone).
- ERR HLS is displayed and does not clear, or keeps returning.
- Anything inside the heater cabinet, wiring, or the gas valve.
FAQ
What does ERR HLS mean on a Pentair MasterTemp?
"Hi temperature limit switch open", per Table 8 of the MasterTemp manual. Water temperature after the first pass through the heat exchanger is more than 135 °F.
Why does a MasterTemp show HLS?
Pentair's sequence of operation says the high limit switch opens if the heat exchanger outlet temperature goes above 135 °F (57 °C).
Source: Pentair MasterTemp Pool and Spa Heater Installation and User's Guide, Table 8 Heater Error and Fault Codes and Troubleshooting, pp. 45, 48 and 53. Written by the DIY Error Codes team. Updated 2026-10-16. DIY Error Codes is independent and not affiliated with or endorsed by Pentair.